The parcel can be declared in Gofer, both, before receiving the parcel, adding a tracking code, and after the parcel arrives at the American address.

When declaring the parcel, it’s important to indicate the name, price, and the sender of the parcel.

After pressing the button "Preliminary Declaration", indicate the tracing code, in the appropriate field write the price of the item in USD, and in the list, select a general category of products, for example: clothes, shoes, electrical devices (if you cannot find the exact category of your products, mark "various finished products" and, if you wish, specify an additional service request.

Please take into consideration that you will be fined 40% of the VAT on the first parcel declared in mistake to avoid custom fees, and 100% on the next.

Parcels are issued from the warehouse based on the identity document of the person placing the order.

*Please take into consideration, that if you wish, you can identify another person responsible for receiving the parcel.

Gofer couriers know the shortest ways to get to you best, but please note that our courier will come to the indicated address 2 times maximum, and the parcel will be handed over based on the identity document of the recipient.

The receiving person may be a family member, neighbor, or other.

Repackaging means packing the boxed parcel to your US address relatively compact and is mostly needed to reduce weight and size.

Take into consideration that the repackaging service of Gofer is free of charge, whereas, despite the request, fragile things will not be repacked.

Additional repacking service is required for parcels with specific contents. For example, if the item ordered is fragile, it may be specially repackaged to reduce the risk of damage.

*The bubble wrap fee is $2.99

If you cannot make the purchase yourself, our digital assistant will order the desired item for you.

To do this, you need to send us a link to the item you want to purchase, upload a photo and, if necessary, provide us with information about additional features.

Take into consideration that, the digital assistant fee is free of charge, although, before receiving the service, payment is necessary, by the sent invoice.

If desired, our parcel expert will carefully inspect the item arriving at the US address and verify its conformity with the item purchased on the website.

Simply put, our expert will take care of delivering what you ordered. For this, it is necessary to indicate in a special field which detail you want to check.

US address of Gofer is 49 Serenity LN Dover DE 19904

With us, the transportation fee for a 1-kilogram parcel is equivalent to 8.95 dollars in GEL. Also, keep in mind that the Gofer fee is only based on body weight.

If a package arriving at Gofer's US warehouse is not recorded, our customer support team will conduct all necessary investigation procedures within 2 weeks of the occurrence of the incident and try to determine the truth as soon as possible. If the reason for the misunderstanding is not established after this period, it will be considered that the parcel has not reached our warehouse.

Payment between you and Gofer must be made no later than 30 days after the shipment arrives. In case, exceeding the deadline, a daily storage fee of 30 tetri per kilogram will be charged to the cargo.

Gofer transports parcels from America to Georgia only for orders placed on websites of official sellers.